Estimated UK delivery: 5–8 working days.
Working days are Monday to Friday, excluding UK bank holidays. The estimate runs from order confirmation unless a different date is agreed with you.
Delivery charges
Any delivery charge will be displayed clearly at checkout before payment.
Order confirmation and dispatch
You will receive an order confirmation after checkout. Where tracking is available, dispatch or tracking information will be sent using the contact details provided with the order.
Delays
Occasional carrier, weather or other events outside our reasonable control may affect delivery. If an order has not arrived after the estimated window, please contact us through the Contact page so we can investigate.
Delivery details
Please check the delivery address carefully before placing an order. Contact us as soon as possible if anything needs correcting; changes may not be possible after dispatch.
Nothing in this policy affects your statutory rights.