Thank you for shopping with Foreguard. This page explains where we deliver, our expected delivery times, how tracking works and what to do if there is a problem with your parcel.
Free standard UK delivery · Estimated arrival in 5–8 working days
Order processing and delivery
We prepare and dispatch orders as quickly as possible. Most UK orders are expected to arrive within 5–8 working days of order confirmation. Working days are Monday to Friday, excluding UK bank holidays.
Delivery dates are estimates rather than guarantees. Carrier delays, severe weather, unusually busy periods and other events outside our reasonable control can occasionally affect delivery times.
Delivery destinations
We currently deliver to addresses within the United Kingdom. If your address is not accepted at checkout, please contact us before placing your order and we will let you know whether we can help.
Delivery charges
Standard delivery is free on all UK orders. Any alternative delivery option or applicable charge will always be displayed clearly at checkout before payment.
Order confirmation and tracking
After placing your order, you will receive an order-confirmation email at the address entered during checkout. Where tracking is available, we will send the tracking information when your parcel has been dispatched.
Tracking can take a short time to update after dispatch. If an expected email has not arrived, please check your spam or junk folder before contacting us.
Checking your delivery details
Please check your name, delivery address, postcode and contact information carefully before completing checkout. If you notice a mistake, contact us as soon as possible. We will do our best to correct it, but changes cannot be guaranteed once an order has been processed or dispatched.
Delayed orders
If your estimated delivery window has passed and your order has not arrived, please use our Contact page or email us at foreguard1@gmail.com. We will check the available tracking information and, where necessary, investigate with the delivery carrier.
Parcels marked as delivered
If tracking shows that your parcel has been delivered but you cannot find it, please:
- Check any safe place around your property.
- Ask members of your household and nearby neighbours.
- Check for a delivery card, email or photograph from the carrier.
- Contact us within seven days of the recorded delivery date if it is still missing.
Lost or damaged parcels
If a parcel is confirmed as lost in transit, or it arrives damaged, please contact Foreguard as soon as reasonably possible. For damaged deliveries, photographs of the packaging and product may help us resolve the issue more quickly. We will investigate and, where appropriate, arrange a replacement or refund.
Failed deliveries and returned parcels
If delivery cannot be completed because the address supplied was incorrect or incomplete, or because the parcel was not collected after an attempted delivery, it may be returned to us. Please contact us so we can confirm the available redelivery or refund options. Additional delivery costs may apply where a new shipment is required because incorrect details were provided at checkout.
Contact us
If you have a question about an order or delivery, please contact Foreguard:
- Contact page: foreguardsafety.com/pages/contact
- Email: foreguard1@gmail.com
Nothing in this Shipping & Delivery policy affects your statutory rights.
Last updated: September 2026